Nationwide Technology Rollouts
One program. Pilot to last site.

A nationwide technology rollout is one scope — network, cabling, WiFi, POS, cameras, access control, or a mix — installed identically at every site an organization operates, across states, on a wave calendar. It differs from a series of local installs in three ways: one master work order and materials kit, pre-staged gear instead of drop-ship, and a per-site closeout package delivered in one format. SRS Networks has run 900+ of these programs across 10,000+ sites since 1996.

Per site type, from a unit rate schedule signed with the MSA — a standard store, a large-format store, a branch, a distribution center — not renegotiated site by site. Program work orders bill 40/30/30: 40 percent at kickoff, 30 at midpoint signoff, 30 at completion signoff, on NET 30 terms. Hardware sits on your PO or your client's; we do not take a margin on it. Change orders price from the same schedule, so an add at the last site costs what it cost at the pilot.

Every program over roughly 25 sites starts with pilot sites, not with the full wave. The pilots run while vendor onboarding paperwork clears, and they do three jobs: prove the scope on real buildings, surface the site-survey gaps, and lock the closeout package every later site is measured against. Nothing advances to the first wave until the pilot closeout has been accepted in the Project Command Center.

When a site does not match the survey — locked IDF, missing power, a pathway that is not there — the crew lead logs it in the Project Command Center with photos the same day. Your project manager owns the fix and tells you before anyone on site does, with a plan attached. Re-work caused by our crew is corrected at our cost; the other sites in the wave keep moving. Because gear is pre-staged at our West Coast and East Coast facilities, a re-dispatch does not wait on a carrier.

Closeout is a per-site package, not a verbal sign-off. It contains as-built drawings, port-to-panel schedules, certification results for every copper link and fiber strand, a device inventory with serial numbers, photos of the rack and every installed device, the labeling schedule, and a punch list signed clear by the site contact. It is delivered in one format from the pilot site to the last site, in the Project Command Center, and it is yours to keep.

Before a crew rolls, your scope becomes one master plan: an identical work order, an identical materials kit, and an identical spec for every site. Brand standards — jack color, faceplate, labeling format, signage placement — are written into the site SOW and audited against every site at closeout. An in-house W-2 SRS lead runs every site and owns that standard, and a sub who cannot hold it at one site does not get the next one. A site that deviates is handled as a scoped exception you can see, not an average you absorb.

Roughly 25 sites is where the model pays back. Coordination overhead — dispatch hours, PM hours, COI tracking — is nearly fixed whether a program is 5 sites or 50, so below 25 the per-site cost climbs. Under that floor a local low-voltage shop is usually the better buy, unless the sites span several states or the go-live date cannot slip. Five sites in one metro that one tech can roll in a week flip the math the other way.

Yes. Registered deals are locked to you and non-solicitation of your end client is written into the MSA. We do not resell hardware, software, or managed services, so there is nothing for us to pitch your client after the install. Crews work under your brand, closeout lands on your template, and direct inquiries from your client route back to you.

Alaska and Hawaii run through the Anchorage, Fairbanks, Honolulu, and Kahului markets. They run on the same architecture, the same rate structure, and the same project manager as a mainland site; the only difference is materials lead time, shown as its own line on the schedule. Gear for those sites pre-stages at the West Coast facility and ships as a complete kit to a named recipient.

Pace is set by your operating constraints — blackout dates, store hours, after-hours windows, escort availability — not by our capacity. Sites deploy in regional waves on a published crew calendar, and a wave advances when the prior wave's closeouts have been accepted, not when the calendar says so. At scoping you get a schedule model that shows how many sites per week the program supports and which constraint is the limiter; if the target date is not realistic, we say so before the MSA is signed.

Nationwide break-fix covers the same states we install in. P1: 4-hour onsite response, 24/7. P2: next business day onsite. P3: within five business days. Response is dispatched against the as-builts we delivered, so the tech arrives knowing the closet layout. Moves, adds, and changes after the program — a new endcap, a relocated office, an added camera — run from the same unit rate schedule and the same site records.

Structured cabling and fiber, switching and wireless, POS and self-service kiosks, IP cameras and access control, digital signage, conference rooms, and the MDF/IDF that carries all of it. Most programs bundle two or three of those into one site visit so a store or branch is opened once. What we do not do is resell the hardware or run the managed service afterward; the channel partner or the enterprise owns those.

Below about 25 sites, do not — a local shop wins on drive time. Above it, managing a regional vendor in every market becomes its own program: a COI file, a labeling convention, and a closeout format per vendor, with your program office reconciling them. One MSA, one rate schedule, one W-2 lead standard, and one closeout format across the 48 contiguous states, Alaska, and Hawaii replaces that with one accountable vendor.