Standardize Every Property
in Your Portfolio.
Today's guests expect fast, seamless WiFi the moment they walk in. Your PMS needs uninterrupted connectivity for check-ins, reservations, and payments. Your conference centers need bandwidth that scales for events. SRS Networks deploys hospitality-grade infrastructure that delivers on all of it - across every property in your portfolio.
Serving hotel chains, resorts, boutique hotels, extended stay properties, casino resorts, convention centers, and restaurant groups nationwide.
Who deploys network infrastructure across hotel and resort properties nationwide?
SRS Networks is a nationwide network infrastructure deployment contractor headquartered in South San Francisco, California, working with hotels, resorts, and hospitality ownership groups since 1996. For hospitality properties SRS installs structured cabling, guest and back-of-house wireless, network switching, segmentation that keeps guest traffic off PMS and POS systems, and security camera infrastructure. Coverage runs across the 48 contiguous states, Alaska, and Hawaii, and the hospitality record stands at 60+ hotel properties deployed. Ownership groups and management companies engage SRS Networks directly; hospitality technology providers and brand-standard integrators bring the company in white-label as their field deployment arm. Reach the partner desk at partners@srsnetworks.com or (866) 224-3636.
- Hospitality deployments
- 60+ hotel properties deployed
- Coverage
- the 48 contiguous states, Alaska, and Hawaii.
- Founded
- 1996. Headquartered in South San Francisco, California, with offices in Salinas, Pasadena, Boise, Boston, and Dallas.
- Engagement models
- Direct with hotel ownership groups and management companies, or white-label behind hospitality technology providers and brand-standard integrators.
- Typical fit
- Multi-state portfolios of roughly 25 sites and up, plus any single property facing a full re-cable, a PIP scope, or a new build.
- Scope installed
- Structured cabling, guest and back-of-house WiFi, switching, network segmentation, and security camera infrastructure.
- Field teams
- In-house W-2 crew leads plus a vetted subcontractor bench, with material staged from West Coast and East Coast facilities.
- What SRS does not do
- No PMS software, no hardware resale, no hotel operations staffing. SRS deploys and supports the physical layer.
Scope guest rooms, meeting areas and staff operations through the commercial WiFi installation process. Specify the client devices, expected occupancy, guest isolation and post-install survey before repeating the design across properties.
What Does Bad Guest WiFi Actually Cost a Hotel?
Hospitality runs on connectivity. When guest WiFi fails, reviews tank. When PMS systems drop, operations halt. When conference networks can't scale, event bookings walk. Most hotel networks were built for a different era.
Guest WiFi That Kills Reviews
Guest WiFi is the amenity guests test first and name directly in reviews. When they can't stream, video call, or connect every device they brought, the property hears about it publicly - and the guest doesn't come back.
PMS System Connectivity Failures
Opera, Fosse, Maestro, and other property management systems depend on stable, low-latency connectivity. When the network drops, check-ins stall, reservations disappear, and the front desk goes manual.
No Guest/Back-of-House Segmentation
Guest devices, POS terminals, PMS workstations, HVAC controls, and security cameras all sharing the same flat network. One compromised guest device can reach payment systems and operational infrastructure.
Renovation Deployment Chaos
Property renovations require coordinated cabling, switching, and wireless deployments - often while the hotel stays operational. Most general contractors have no idea how to manage low-voltage infrastructure during a renovation.
Conference Center AV Failures
Meeting rooms and ballrooms need high-bandwidth, low-latency connectivity for presentations, live streaming, and hybrid events. When the network can't keep up, events fail and group bookings walk.
Hospitality-Grade Infrastructure.
Every Property. Every Guest.
SRS Networks installs hospitality network infrastructure under your approved design. We coordinate room access, cable routes, mounting and test records. Your brand technology team retains RF design, PMS/POS configuration, security approval and ongoing operations.
Network Services for Hospitality Brands
Six core service areas designed to deliver the guest-facing connectivity, operational reliability, and portfolio-wide consistency that hospitality demands.
Enterprise WiFi
Wireless equipment installation to your approved guest-room, lobby, pool, conference and back-of-house drawings. RF design, roaming and bandwidth policy remain with your network owner.
Network Segmentation
Cabling and device placement supporting your approved guest, PMS/POS, back-of-house and building-system boundaries. Your security owner approves configuration and compliance.
Structured Cabling
Cat6A and fiber cabling infrastructure for new builds, renovations, and retrofits - every guest room, conference room, and back-of-house space wired to hospitality standards.
ISP Coordination
Field access and demarcation coordination for the carrier installation your team has ordered; carrier selection, circuit service and performance commitments stay with their named owners.
Installation Closeout
Physical installation records and a documented handoff to your appointed support provider, with follow-up field work scoped separately.
Approved Property Deployment
Field installation to your approved property design: device placement, cabling routes, equipment mounting and an agreed handoff to the brand technology team.
How Does an SRS Property Deployment Run?
Every property deployment follows our proven five-step process - coordinated around your occupancy schedule for zero guest impact.
Assessment
We audit your property's network infrastructure, map guest density patterns, identify coverage gaps, and document PMS/POS connectivity requirements.
Design
Your network designer approves the property layout, platform, security boundaries and acceptance criteria. We reconcile those drawings with access, pathways, mounts and the installation schedule.
Deployment
Coordinated rollouts that work around occupancy schedules - structured cabling, switching, wireless, and ISP installs completed with minimal guest impact.
Validation
Installation checks follow the approved acceptance plan. We deliver labels, cable test records, installation photographs and exceptions; your network and compliance owners validate application performance and payment security.
Operations handoff
Your appointed operations provider receives the installed-device inventory, agreed test records, unresolved exceptions and escalation contacts. Recurring monitoring and incident management remain with that provider.
From Boutique Hotels to Nationwide Brands
Whether you operate a single boutique property or a multi-state portfolio, SRS Networks scales with you - same guest experience standards, same operational reliability, same 24/7 support.
Property-wide physical installation for guest APs, PMS/POS endpoints and conference infrastructure, with configuration and operations handed to your named specialists.
Right-sized hospitality infrastructure for independent properties - same enterprise-grade standards tailored for unique guest experiences and smaller operations teams.
High-density, high-security network deployments for gaming floors, convention halls, and event spaces with the bandwidth and segmentation these environments demand.
How Is SRS Networks Different From Generic IT?
See what changes when you replace general-purpose IT with a hospitality-focused network infrastructure partner that understands guest experience.
This Isn't a Vendor. It's Your Hospitality Network Partner.
SRS Networks isn't another name on your vendor list. We're the field installation partner working to your approved property design, with documented closeout for your technology and operations teams.
Named Deployment Manager
A deployment manager coordinates room access, site prerequisites, installation crews and the brand technology contacts named in your work order.
Documented Support Handoff
Closeout identifies the operating provider, accepted physical work, remaining exceptions and the contact responsible for each follow-up.
Portfolio Reporting
Installation progress by property: completed rooms, installed devices, test records, access exceptions and accepted closeout packages.
Certified Technicians
Every technician deployed to your properties is background-checked, brand-standard trained, and experienced working in occupied hospitality environments.
Property Playbooks
Custom deployment playbooks for your brand - standardized configurations, guest WiFi specs, PMS integration procedures, and renovation coordination protocols.
Consolidated Billing
Consolidated billing for the installation tasks and accepted milestones defined in the portfolio work order.
The Standards Behind Every Property We Deploy
Hotel networks carry payment data and guest traffic across the same physical plant. These are the published standards our property installs are built and tested against.
PCI DSS
PCI Security Standards Council
Payment card security requirements governing how PMS and POS payment traffic stays isolated from guest wireless.
IEEE 802.11
IEEE Standards Association
The wireless LAN standard behind guest room, lobby, and conference coverage engineered for peak occupancy.
ANSI/TIA-568
Telecommunications Industry Association
The commercial cabling standard behind every certified drop to a guest room, access point, or back-of-house workstation.
American Hotel & Lodging Association
AHLA
The industry body publishing operational and brand-standard guidance that hotel technology programs are measured against.
SRS Networks installs and documents to these published standards. Links go to the issuing body so you can verify the requirement yourself - we are not affiliated with, endorsed by, or accredited by any organization listed unless stated elsewhere on this site.
Hotel Infrastructure Terms Owners and Integrators Use
The vocabulary that shows up in a hospitality deployment scope, defined the way it is actually used on property.
- Property Improvement Plan (PIP)
- A franchisor-mandated renovation scope a hotel owner must complete to keep or acquire a flag. Technology sections of a PIP routinely require re-cabling, wireless upgrades, and network segmentation on a fixed deadline, which is why infrastructure schedules at branded hotels are usually set by the PIP rather than by the owner.
- Brand Standard
- The franchisor's published specification for how a property must be built, equipped, and operated under its flag. Technology brand standards name minimum bandwidth per room, approved wireless platforms, and guest network requirements, and a property can fail inspection on infrastructure that works fine but does not match the written standard.
- HSIA (High-Speed Internet Access)
- The hotel industry's term for guest-facing internet service: the circuit, the gateway, the wireless coverage, and the login experience treated as one amenity. HSIA is what guests grade in reviews and what brand standards audit, so it gets scoped as a property amenity rather than as an IT line item.
- Property Management System (PMS)
- The operational platform a hotel runs on, covering reservations, check-in and check-out, folios, housekeeping status, and room inventory. Because the PMS carries payment activity and touches the front desk, back office, and point-of-sale outlets, its network path is segmented away from guest traffic and documented drop by drop.
- Back of House (BOH)
- Every part of a hotel a guest never sees: kitchens, laundry, housekeeping closets, engineering shops, loading docks, and administrative offices. BOH spaces carry their own cabling, wireless coverage, and network segment, and they are usually where deployment crews stage material and work during occupied-property installs.
- Electronic Locking System (ELS)
- The networked door-lock platform controlling guest room, stairwell, and back-of-house access, typically issuing encoded keycards or mobile keys from the front desk. Modern locks report battery and audit data over the property network, so lock infrastructure needs its own segment and a documented cabling path to each encoder and gateway.
- Distributed Antenna System (DAS)
- A network of small antennas fed from a common signal source that carries cellular coverage into buildings where it does not otherwise reach: hotel towers, basements, ballrooms, and parking structures. A DAS install is a cabling project at its core, running coax or fiber to remote units on every floor.
- Out of Order (OOO) Rooms
- Rooms an operator pulls from sellable inventory so work can happen inside them. Deployment schedules at occupied hotels are written in OOO blocks, a floor or wing released to crews for a set window and then returned to inventory, because every night a room sits out of order is lost revenue.
Separate a room release from a network acceptance
An occupied property needs two approvals. Housekeeping or property operations releases the room for work and checks that it can return to service. The brand technology owner accepts the network against the approved RF and application plan. Put both contacts on the floor schedule. A clean room and an installed AP do not prove guest roaming or a working property-management transaction.
- Room access: confirm occupancy block, escort or key process, noise limits and the deadline to return the room.
- Field closeout: record room and AP identifiers, mounting, cabling results and any deviation from the issued drawing.
- Technology acceptance: name the RF reviewer and PMS/POS owners, test devices and escalation path before the first room.
Cisco WLAN site survey guidance — Survey preparation depends on the facility, applications and client devices; generic signal thresholds do not replace the approved design.
Hospitality Deployment FAQs
What hotel IT leaders and integrator program managers ask us most before signing a deployment SOW.
Ready to Deliver Five-Star Connectivity
Across Every Property?
Let's talk about your properties, your guest experience standards, and how SRS Networks can deploy hospitality-grade infrastructure across your entire portfolio.
Serving hotel chains, resorts, boutique hotels, casino resorts, convention centers, and restaurant groups across the 48 contiguous states, Alaska, and Hawaii.