You Paid For The Survey.
Now Nobody Can Find It.
It was a real deliverable. Somebody walked the site, opened every closet, photographed every rack, and sent it over. Then the project closed. The PM who filed it has moved on, the folder was named after the job rather than the building, and the one person who knew where it lived does not work here any more.
A year later you need to know what is in that IDF, and the cheapest way to find out is to send somebody back out.
A Missing Survey Is Not A Filing Problem
It shows up as money, four different ways, usually on the next project at that building.
A truck roll to answer one question
Somebody has to drive out and look in the closet. That is a dispatch fee and a week of calendar to recover something that was photographed eighteen months ago.
Paying for the same survey twice
The fastest way to answer a question nobody can answer is to re-survey the site. You are buying information you already bought, at current rates.
Bidders pricing the unknown
A contractor who cannot see the space prices the risk instead of the work. Padding for what is behind the door is cheaper for them than being wrong.
Change orders on day one
Crews arrive expecting the site in the drawings and find the site as it actually is. The gap becomes a change order before anyone pulls a cable.
Two Days To Rediscover What Should Have Shipped With The Install
We took over a 21-camera site with no documentation. Cameras one through ten had been sold as a single brand. They were actually one OEM on one RTSP path, and cameras eleven through twenty-one were a different OEM on another. Nothing worked through the new video management system until we walked the site, sniffed the streams, and re-documented every path and credential.
Two days of work. All of it should have arrived with the original install paperwork. The original installer knew; nobody wrote it down where the next person would find it.
That is the shape of the problem. The information existed. Somebody was standing in the room looking at it. It just never landed anywhere the building's owner could reach a year later.
Every Site Keeps Its Own Record
Photos attach to the building, not to the project that paid for them. Projects end. Buildings do not.
- Open the site, not the project, and the survey is on it
- Survey photos flagged separately from install and service shots
- Filter to one closet instead of scrolling the whole building
- Send the survey set with an RFP so bidders price real conditions
- Download everything at a site, or across the portfolio, whenever
- The record leaves with you if the working relationship ends
Kept per site
not per project
Filtered per closet
MDF, IDF1, IDF2, IDF3
Yours to take
download any time
The mechanics, the capture standard, and what sits on a record are covered on site photo documentation. It runs in the Project Command Center alongside the as-built package delivered at closeout.
SRS Networks is a nationwide enterprise infrastructure deployment company headquartered in South San Francisco, California, deploying and documenting network infrastructure for multi-site enterprises across the 48 contiguous states, Alaska, and Hawaii since 1996. We have completed 900+ deployments across 10,000+ sites, and every one of them carries a photo record that outlives the project that created it.
Straight Answers
Stop Buying The Same Survey Twice.
Send us your site list. We will show you what a site record looks like on a live program, and what it would take to start one for buildings you already own.